Alana V. Montreal, QC, Canada
The technician, who was prompt, patient and courteous, solved the issue of my non working printers. As he worked he explained what he was doing. He also took the time to have me try the various steps once the printers were functioning correctly.
I do not mind if you choose to use my comments. However, I would prefer that you only use my first name or initials.
The box below did not give me that option.
Richard P. Ottawa, ON, Canada
Thank you Paul for all your help. Well done
Adela G. London, ON, Canada
Luis accommodated to my schedule to the best of huis ability. We met remotely. He spoke slowly and very clearly. He made sure I understood what I needed to do. It was indeed a pleasure to work with him!
Thank you Luis!
Nothing displeased me.
Keep up the good work!
Jackie B. - Accountant (Corporate) Regina, SK, Canada
Emmet always gives us great service.
Bonnie B. - Other (SME) Paradise, NL, Canada
John is the best Tech. He is professional, experienced and performs all of my requests in a timely manner. There is no waiting hours for John to respond. He is so helpful and addresses the issue for me immediately.
Never....
John is always my go to for all my tech services, I would highly recommend him.
Lorraine D. London, ON, Canada
Randall was excellent. I appreciated his calm manner, his willingness to explain every detail, his vast knowledge, he was an expert at what he did, and the service was unbelievably great. I think he should get a raise.
DROY C. CALGARY, AB, Canada
RANDELL WENT OUT OF HIS WAY TO GET ME GOING AS SOMETHING IMPORTANT WAS PENDING. VERY NICE TO DEAL WITH AND FULL OF KNOWLEDGE. I REALLY APPRECIATED HIS QUICK SERVICE. WILL CERTAINLY CALL HIM AGAIN FOR MORE HELP.
Sylvia M. - Other (SOHO) Toronto, ON, Canada
responsive and professional service
Doug D. Lethbridge, AB, Canada
amber was awesome as always thanks folks
Debbie N. - Other (SOHO) Bow Island, AB, Canada
Quick and very friendly
Miriam F. Ottawa, ON, Canada
Kirk Armstrong, my Nerd, is absolutely wonderful. He is thorough and explains patiently.
Judy S. KITCHENER, ON, Canada
Henry was the consumate professional. He advised what he was going to do prior to effecting any repairs and sought my permission to repair. He kept me appraised of what he was doing during the repair process. Although he was able to temporarily repair the problem the bad news was that he believed the hard drive was corrupted and the most prudent option would be to purchase a new computer. He inquired of me what my primary computer use was and then advised what I would be better served in purchasing. As I said, the consumate professional.
I would highly recommend you service for any computer problems.
Jane J. London, ON, Canada
Pleased me and was able to help me in ways I considered way above and beyond what I expected🤗
Not at all, not in any way was I displeased👏👏🤗
Jan D. London, ON, Canada
Randall is a great problem solver. He never makes you feel stupid, even though I am!
Randall is a great Nerd!
Charles P. London, ON, Canada
Randall was knowledgeable, courteous, professional and friendly. I’ve had him in before and my experience has always been excellent.
Sean E. - Healthcare (SOHO) Calgary, AB, Canada
Great service, helpful advice and suggestions, sensitive to our needs and use of our technology, and got a lot done in a short period of time! Thanks Randall!
While I'm okay with using my feedback with prospective clients, I ask that my full name / company name not be used - initials okay but not full name.
Kurt L. Kelowna, BC, Canada
Michel is terrific and always really helpful in sorting out our computer issues. He also is good at explaining what he is doing--has to do and honestly at 75 yrs and 81yrs(us) we are so happy with his work and his patience! Trust me--we were way before computers and they are getting more and more tetchy for people like us!!
Gail R. Toronto, ON, Canada
Christopher Rose always provides excellent service for our computer. He is very knowledgeable and extremely patient. Having a computer serviced and kept up to date is important I trust Christopher to do this. He is honest and trustworthy.... extremely important. I have learned a lot about a computer with his ability to teach me and have patience. So glad he is there to help and provide this expertise.
Judy B. St. John's, NL, Canada
Always provides excellent service
Gary D. Chatham, ON, Canada
Jim was terrific as usual. In addition to the installation, he gave me a "teach test" on an alternate way to scan of which I was unaware. Thanks again, Jim.