Nerds On Site Client Reviews

4.83 average rating based on 108,572 reviews.


5 star
100,804 (92.85%)
4 star
5,881 (5.42%)
3 star
356 (0.33%)
2 star
489 (0.45%)
1 star
553 (0.51%)
0 star
489 (0.45%)

John M. AIRDRIE, AB, Canada

Mar 30, 2026

Bern can always resolve our issues. He does it in a friendly manner and always explains what he is doing and why he is doing it. Service is always prompt and timely.

Marilyn C. Waterloo, ON, Canada

Mar 29, 2026

Sylvester gave us peace of mind that our computers and files were secure after we were victims of a phishing scam.

I have used Sylvester's services for many years. He is my trusted computer tech and gets back to me promptly.

Judy S. CAMBRIDGE, ON, Canada

Mar 29, 2026

Zazi was great. Took the time to answer all my questions and concerns. Very polite. Should have called Nerds On Site sooner. Could have saved myself a lot of stress with the setup of Windows 11.

Christine O. PORT FRANKS, ON, Canada

Mar 28, 2026

Luis went above and beyond to help me ona weekend with an issue that was affecting my work. Thank you so much!

Judy G. London, ON, Canada

Mar 27, 2026

Very quick follow-through on our initial call for help, and an appointment was made. Luis called and showed up when he said he would. He was very efficient and polite as he worked. Luis found the problems and rectified them. He was very professional yet explained what he was doing in layman's terms.

We highly recommend Nerds On-Site!

Gail B. Kitchener, ON, Canada

Mar 27, 2026

Friendly , informative, professional . Goes above and beyond in helping me understand and tgivibg me helpful advice .

Have dealt with Sylvester for many years. He is terrific and there is never a long wait when I need his assistance . He explains things very well and ensures everything works and that I understand before he leaves .

David S. London, ON, Canada

Mar 27, 2026

Luiz is very proficient and friendly with a non-Nerd like me.

I really appreciate Luiz's patience with a non-Nerd like me.

Annette C. - Other (SOHO) Kinburn, ON, Canada

Mar 27, 2026

Mark always provides great service.

Francois J. Orleans, ON, Canada

Mar 26, 2026

Absolutely, in advice, work to do to fix the various tasks and service on an emergency without appoint and the issue with excel was resolved very satisfactorily.

Doris M. St. John's, NL, Canada

Mar 26, 2026

John is my Angel Nerd!!! He has been there for me though a very stressful week and has been so kind and reassuring.I don't know what i would do without being able to contact him with my concerns

Susan M. Lethbridge, AB, Canada

Mar 29, 2026

FABULOUS! Ross is very competent and very personable!

Absolutely not! Great service!

Sydney H. London, ON, Canada

Mar 29, 2026

My Nerd is the same Steady Eddy I had last year: knowledgeable, calm, and experienced. He inspires confidence and is an asset to NOS.

Brian . - Other (SOHO) Waterloo, ON, Canada

Mar 29, 2026

Zazi is just fantastic. Explained everything so that a techno-Luddite like me could understand. He’s also just an all round likeable person and obviously very skilled and knowledgeable.

Carol W. CALGARY, AB, Canada

Mar 28, 2026

Randall arrived on time and was able to get my electronic issue figured out. He also helped me understand other issues I was having. I would highly recommend Randall for any technical, electronic, computer issue. Thank you Randall!

Maryanne S. Breslau, ON, Canada

Mar 27, 2026

Barry very helpful and knowledgeable.

Arlene W. Carp, ON, Canada

Mar 27, 2026

Knowledge!

Mark was awesome!

Sylvia W. Strathroy, ON, Canada

Mar 27, 2026

Good advice to get a larger hard drive then come back to install it. Brought a box to ship CPU back. Good advice as to how to set up new drive. very helpful and did a good job setting up new drive.

Randall is my go to Nerd

Robert T. Oakville, ON, Canada

Mar 27, 2026

Felix arrived on time and quickly efficiently diagnosed, explained and reestablished our printer and mouse connections while advising us to check Lenovo for updates on the icon he placed on our computer.

Thanks for your prompt response to our enquiry.

Fran H. Waterloo, ON, Canada

Mar 26, 2026

very pleased with the service

Sylvester was prompt, and set out to work on my computer immediately. He clearly knows his job and pointed out a number of issues with my computer. When I get into another situation I will definitely call again. Thank Sylvester for me.

Mary J. London, ON, Canada

Mar 26, 2026

Quick to respond to any problem I may have and problem solved in a way I can understand.

No complaints.

Love the quick responce to any issue I my have. Being a senior I do appreciate this.

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