Nerds On Site Client Reviews

4.83 average rating based on 108,842 reviews.


5 star
101,062 (92.85%)
4 star
5,889 (5.41%)
3 star
357 (0.33%)
2 star
489 (0.45%)
1 star
554 (0.51%)
0 star
491 (0.45%)

Barb N. Ridgeway, ON, Canada

May 20, 2026

I appreciated his explanations very much! He was very courteous and patient with my many questions. Above all...he was very helpful. Thank you!!

David V. KELOWNA, BC, Canada

May 19, 2026

I was very pleased with my first-ever contact with Nerds On Site. Things moved very quickly. Michael Dias contacted me shortly after I requested an appointment online. He gave me virtually the first appointment available after the long weekend, called to let me know that he was on his way but stuck in traffic, quickly got on with fixing all of the issues I was having and provided some general advice on keeping my computer equipment safe and current. He is clearly a very capable nerd and did his best to explain the problems I was having in a manner that this senior citizen could understand. I was glad that I contacted Nerds on Site for this work and look forward to using their services as required going forward.

Vivian B. London, ON, Canada

May 19, 2026

My computer needed a lot of work. Except for some glitch with google everything seems to be working great! A lot of good suggestions as well.

Randall did a great job.

Audrey S. Pearland - Brazoria, TX, United States

May 19, 2026

Responded very quickly when I entered my tecnical problems and the. Was very prompt at our agreed upon time. Addressed all my concerns quickly and kept me informed of what he was doing.

C L. CALGARY, AB, Canada

May 18, 2026

Randall has been a great help to us as we migrate our email into a new system. He is very professional and we highly recommend him for all computer software issues.

Don M. London, ON, Canada

May 17, 2026

efficient

see you in mid june re add cell phone number thanx forinforming me hotmail has had issues presently

Errol L. Mississauga, ON, Canada

May 16, 2026

My technician, Angela, was very efficient in the way she fixed the problem, and answered my questions. I am relieved that she was able to come on site, because the broken connection between the printer and the Wi-Fi would have been very difficult to correct if it was done remotely. I thank her again, and I thank NOS.

Joan H. Arnprior, ON, Canada

May 16, 2026

I have had Mark Cassanto help me before when I had laptop issues. This time my printer stopped working and I called Mark to see if he could/would help me. With his help I got another printer (a little different from the last one) which Mark set up. Mark explained how to use it ---which I was grateful for. I had lots of questions and practiced what he explained and was completely satisfied that this 83 year old brain could upgrade with technology. Thank you for being here for me. Colour me happy. Joan Hebert

Clifford K. - Law Offices (SOHO) Edmonton, AB, Canada

May 15, 2026

I've come to rely on Bern and Nerds On Site for all my technology needs. I never have to wait long for a response (usually within an hour) and he is prompt to come over and assist at my home.

He's come to know me very well and always has a large Tim Horton's coffee and Timbits when he arrives. My dog also get so excited to see him because he knows there is a treat in his jacket for him.

Hermina J. Edmonton, AB, Canada

May 15, 2026

Bern was a clear 100 on a scale of 10. He was great. I'll be recommending Nerds on Site to others, for sure.

Really helpful to have that kind of service available. As technology gets more complicated and new developments pile onto new developments, it's really reassuring to know there's a company that offers expert help for a reasonable cost.

John P. Oshawa, ON, Canada

May 20, 2026

I have used your service before. Brad was ,my rep before and provides excellent service

Heidi V. Coalhurst, AB, Canada

May 19, 2026

Very professional. Results are great and computer is working wonderful again!

Mario H. Roodepoort, Helderkruin, GA, South Africa

May 19, 2026

All questions and uncertaincies was clarified

Sandra D. WATERLOO, ON, Canada

May 18, 2026

Quick response and professional, respectful, and reasonably priced in-home service from Henry on a long weekend. He efficiently cleared up my computer issue and answered my questions.

Greta S. London, ON, Canada

May 18, 2026

Prompt, pleasant, gppd teacher

Danielle J. LETHBRIDGE, AB, Canada

May 16, 2026

Francis is the best. He is welcome to my house any time :-)

Barbara M. Renfrew, ON, Canada

May 16, 2026

I can always count on Mark to provide advice and the help I need with my computer. Barb

John T. Arnprior, ON, Canada

May 15, 2026

Seamless transition from old to new computer and very helpful with ancillary questions regarding email and internet migration to new platforms.

Liz R. Calgary, AB, Canada

May 15, 2026

Randall is so knowledgeble and patient. I will definitely be calling on him again.

Thank you Randall it was so nice meeting you and for helping in such a calm manner. If you

Daniel A. - Accountant (Corporate) London, ON, Canada

May 15, 2026

Always resolve matters efficiently and in a timely manner.

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