Robert G. London, ON, Canada
Randall Hall is the best of all the Nerds that have been assigned to mn and I have no negative thoughts pertaining to the others , As a senior I have found him both helpful and patient ,
Victoria C. LONDON, ON, Canada
Luis is a credit to the company. He is a good human. He took the time to protect me and my computer. I'm grateful.
Morgan F. WINNIPEG, MB, Canada
Michael listened well, patiently, helped sort through a confusion of problems that I couldn't articulate. Ansered questions and solved issues around security setting, printing, logging in, file history, cloud control, items to delete, how to proceed with data backup, firewalls, google drive, sync, and was able to copy my contacts list from Shaw email to add to my GMail account. He is clear in explanations and found alternate ways to explain when I couldn't understand. He had to work remotely because there are no nerds where I live, and it was seamless. Better even, as we could easily track what each of us were pointing at, not just looking over a shoulder.
NOS provided technical support that far exceeded what I have accessed locally either by having someone come to my computer or work on my computer in their own shop. In past, it's been confusing for me to receive my computer back with changes made that I can't see or understand until I run into them afterwards. Also, more than one tech person in past has been unable to explain or show me why problems are experienced or to understand how I want my computer to function for my needs.
Robert S. Norglenwold, AB, Canada
Simon was on time and on point. He worked through an unusual glitch on my I phone 6 Pro, and once identified, came up with an easy and workable solution. Will recommend to others. Robert
Ian S. Kelowna, BC, Canada
Mike came through again. My hacked computer was restored in record time. Mike took the time to ensure I understood what happened and tips to avoid this in the future. Also learned more great info that I had no idea was available. BEST service in town!
Dianne W. Hillsburgh, ON, Canada
As always Jeremy was great, he even left a picture for my 6 year old grandson to show what a beetle bug car was. Grandson loved it.
Always a pleasure.
Larry C. London, ON, Canada
we have used Barry Ball as our maintanence person over the past many years and we also have him to our home to set up a few new laptops/tablets we have purchased along the way...We are every elderly customers at his point iyet he is very patient with us and goes above and beyond in his helpfulness every time....Our hope is that Barry is willing to keep us as his own customers for the rest of our lives.
Larry W. Freelton, ON, Canada
Certainly helped me in solving my problems in getting my new printer to work and do what I wanted from the new printer. Thanks very much
Don D. EDMONTON, AB, Canada
Perry was very pleasant to deal with and on time. Really enjoyed meeting him and will use again if needed.
Just a great experience
Therese T. Oxford - Worcester, MA, United States
Rep very knowledgeable and patient .he is coming again next week- more to do
I hope to get a discount as there’s l lot more to do
Roland S. London, ON, Canada
Like always Satisfied. Maria and Roland Stadler
Terri D. Nepean, ON, Canada
Mark - thank you for all of your support and help! I was referred to you from a friend and am happy to have a reliable, honest person for my business. Thanks again! Terri
Tim F. Collingwood, ON, Canada
Francis continues to do a great job for me . thanks.
Connie S. - Hospital Services (SOHO) Pretoria, Silverton, GA, South Africa
Excellent support made personal
Dan T. London, ON, Canada
Randall was excellent at explaining what needed to be done and quick and efficient at getting me set-up so I could get right back to work! Thanks for your valued help.
Brita S. London, ON, Canada
Randall is always extremely helpful, friendly, knowledgeable and always answers our questions and solves our computer issues efficiently!
William S. London, ON, Canada
Randall did a great job as always. He understood the issues with my computer screen and was able to diagnose the problem quickly and get it to work again.
Tania R. Etobicoke, ON, Canada
George was very quick to call me back and came same day fixed all my issues I had and even more explained things to me and was very polite and prompt with fixing my desktop to get back up and running ty much!!
I would recommend this service to anyone who has issues and isn't tech savvy and needs things fixed right away.
Gerry B. Paradise, NL, Canada
All good always use John whenever there’s a problem for past years.
Joe S. London, ON, Canada
great
Timely service, everything works great. Joe